|
| Mac or PC - IT's No Problem For Us |
 |
|
Computers and 'information technology' should be reliable, usable and productive - if not actually enjoyable - but unfortunately for many it's often confusing, frustrating and time consuming.
If you're a home user or small business then Ellis ComTech specialise in offering you an affordable, high quality service - covering every aspect of your Information Technology - that helps you make the most of IT.
We can supply, maintain, repair and manage every element of your IT systems but most importantly we're here to provide you with practical day-to-day advice and support to make sure that hassle and frustration become a thing of the past - at least as far as your computer's concerned.
We aim to provide you with the same range of IT services, facilities and benefits that are taken for granted by users working for large organisations but tailored to meet your needs and budget.
|
|
 |
Support |
On & off site support, repairs, training etc |
From £40/hr |
|
Remote Support |
INSTANT help anywhere via the internet |
Only £10 ¼hr |
|
E-Mail & Messaging |
Dependable, feature rich & easy to use |
From £5.00/mth |
|
Web Hosting |
Reliable, managed space for your website |
From £10/mth |
|
Domain Names |
Your own e-mail and web address - .com .co.uk |
From £15/yr |
|
Broadband |
Up to 8Mb ADSL connection or dial up |
From £15/mth |
|
Data Recovery |
From hard drives, USB & other media |
From £50 |
All our prices are +VAT |
|
| Support 'Contract' |
 Do you rely on your IT systems?
Then you need to be confident that they'll be reliable and effective so it's essential that your IT is properly supported.
We've developed an innovative support package that's uniquely designed to cater for the specific IT needs and budgets of home users and smaller businesses.
Based around 3 different 'levels', each designed to suit customers with varying degrees of IT dependency and complexity, it is fully customisable to suit your specific needs and includes a wide range features which will:
- Improve usability
- Increase reliability & security
- Reduce costs
- Provide peace of mind
If you're interested in saving yourself time, money and stress please call Ivor or Tim on 01829 771600 and ask about our IT Retainer.
|
|
| How Much Will It Cost? |
Probably the most difficult question to answer. Our basic rates are as follows:
Description |
Unit |
|
On-Site Services (we come to you) |
hour |
£48 |
Off-Site Services (you come to us) |
hour |
£40 |
Remote Services (we each stay where we are) |
15 min's |
£10 |
We will be more than happy to provide you with a no obligation estimate for any work before we start and we provide fully detailed invoices for all our customers showing the work carried out and any parts used so you know exactly what we've done.
To try and give you a very approximate indication of what to expect we've listed some typical timings for a few of our more regular jobs and services below.
|
| |
| |
Example |
Description |
Time
(Hrs) |
|
Hardware |
Replace hard drive - back-up data from disk, transfer data to new drive, install, reconfigure & test (inc secure destruction of old drive) |
2 - 5 |
|
Hardware |
Memory upgrade - install additional system memory (RAM), reconfigure & test
|
½ - 1 |
|
Software
|
Windows / Mac re-install: Wipe hard drive, install hardware drivers, restore users' data, apply updates & patches and test
|
2 - 3 |
|
Networks
|
Ethernet - fit 2 wall network sockets, run CAT5 cables, conduit etc, connect 2 PCs & test
|
3 |
|
Peripherals
|
Printer - unpack/set-up, connect to PC/Mac, install & configure software, test & demonstrate. Remove packaging & old unit.
|
|
|
Internet |
Broadband - Create & configure account, set-up router & firewall, fit filters & test connection, change e-mail settings, check security etc
|
1 - 1½ |
|
Operations |
Hosted Exchange Migration: back-up data, install & configure MS Outlook, import data & configure preferences (single user)
|
2 |
|
Strategy |
Disaster Recovery Plan - for a single user/system, inc documentation (excl. implementation & testing) |
5 - 10 |
|
Wireless |
Wireless network set-up WiFi access point with 1 client PC (inc security) & test connection |
1 |
|
Malware |
Virus, spyware, malware removal - for a single user/system, identify& clean, repair damage & protect/patch system |
2 - 4 |
|
PLEASE NOTE these are only general examples - please ask us for an estimate
|
|
|
